Delivery & Returns
We are open Monday - Sunday and do our best to pack all orders within 48-72 hours of receiving them, but occasionally there will be busy days or holidays when this won't be possible. We dispatch orders via Royal Mail 1st class post if under £50 value (untracked) anything over £50 value goes special delivery and we will send you the tracking reference in the dispatch note.
We deliver to anywhere in the world. When in the checkout, click on your destination and the additional charge will be added for tracked and signed for postage. We dispatch using a tracked airmail service, so please allow 7-45 days for delivery, depending on destination.
Please note that where customs import duties apply, they are for the customer's own costs and may need to be paid when it arrives in your country (we do not cover these costs for you).
If you have any questions, please do not hesitate to contact us on +44 (0)7778 397364 or email [email protected]
Your legal rights:
When you buy goods from a UK business, in law you have a number of rights as a consumer. These include the right to claim a refund or replacement, where the goods are faulty or mis-described. Please call us within 14 days of receipt of the goods on +44(0)7778 397364 or email us on [email protected] policy: In addition to your legal rights, we want you to be 100% happy with your online purchase. If you are unsatisfied with your products when they arrive please call us within 14 days of receipt of the goods on +44(0)7778 397364 or email us on [email protected] and we will do everything we can to rectify the situation.
What is your delivery time?
We aim to pack every order within 48-72 hours of having received it (Mon - Fri), and use First Class post or Special Delivery to dispatch orders to customers within the UK. This means that if we receive your order first thing on Monday morning, you should have it by Wednesday with any luck.
Overseas customers, we dispatch using a regular airmail service, which is signed and tracked, so please allow 7-45 days for delivery, depending on where you live.
Do you offer Free Delivery?
No, there is a postage charge on all orders. Occasionally tho I will offer free shipping exclusively to subscribers of my newsletters.
I need it urgently! I don't drink Redbull but I do often seem to have wings, so if you really need something by a particular date, please write it in the 'comments' field or drop an email to [email protected] after you have placed the order, and we will do our very best for you. We can't promise 100% success, particularly if it has to be made first, but I will certainly try.
What is your returns policy?
I want you to be totally happy with your online purchases, so if there is a problem, please contact us as soon as possible (within 14 days) on [email protected] or +44 (0)7778 397364 and I will do everything I can to resolve it.
Can I return one of your products if I bought it in a shop?
In the first instance, please return the item to the shop, along with your proof of purchase and original packaging. However, if the matter remains unresolved, please do feel free to contact us.
Do you offer discounts?
Sign up to my not so regular newsletter! Any discounts I do offer will be announced on there.
Do you deliver overseas?
Yes, we deliver to anywhere in the world.
We dispatch using a regular airmail service, so please allow 7-45 days for delivery, depending on where you live. International orders come with signed and tracked as standard, when you add your destination.
There may be taxes to be paid to your local Customs; these taxes are your own costs.
Can I use your website's photos and descriptions?
No, everything is protected so you will not be able to copy and paste anything, please read my Terms of website use for more information